Warranty and Service Information

Limited Two (2) or Three (3) Year Warranty

GN Audio (“GN”) warrants to the first end-user purchasing the product from a distributor or reseller (“GN Partner”), that the product shall be free from defects in materials and workmanship subject to the terms set forth below (“Warranty”) for a period of (“Warranty Period”):

Corded and cordless products: two (2) years from the date the products have been purchased

BIZ 2400: three (3) years from the date the products have been purchased

If the product is sold or otherwise transferred to another party, the Warranty will automatically terminate prior to expiration. Furthermore, the Warranty will terminate immediately if the product is (a) altered, repaired, or maintained by anyone other than GN or a GN Partner which is authorized to do GN warranty work, whether or not successful, or (b) being used together with non-GN branded or certified accessories or other peripheral equipment.

During the Warranty Period, GN will, at GN’s sole discretion (a) repair the product using new or refurbished parts, (b) replace the product with a new or refurbished product, or (c) refund the purchase price paid (“Warranty Service”). The Warranty sets forth the extent and limit of GN’s obligations towards the end-user except as modified by applicable law.

Warranty on replaced or repaired products is six (6) months, OR the rest of the original Warranty Period, whatever is longest.

As part of GN’s efforts to reduce environmental waste the product may consist of reconditioned equipment that contain used components, some of which may have been reworked. The used components meet GN’s high quality standards and comply with GN’s product performance and reliability specifications. Defective parts or products replaced by or returned to GN during the Warranty Period become the property of GN.

Warranty terms & Service 

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